FAQs • Wise County RHA, VA • CivicEngage

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FAQs

1. What are the normal hours of operation?: The office is normally open, with the exception of recognized holidays:
Monday through Friday
8:00 am to 4:30 pm

2. What about requests for accommodations?: Persons with disabilities may request a reasonable accommodation in order to utilize the housing services. The Authority will make all reasonable efforts to be flexible in assisting persons with disabilities.

3. What are the Income Eligibility Requirements for admission?: Eligibility for housing programs is generally based on income and the size of the family. Please see the individual programs page for details.

4. How do I apply for housing?: Come into our office during normal office hours to pick up an application.

6. How much will my rent be?: For Public Housing, tenants have the opportunity to choose which type of rent they want to pay. Each tenant has the choice to pay rent based on their income or a flat rent option. If you choose to pay based on your income, your rent will be calculated at 30% of your monthly adjusted income. If you choose the flat rent option, your rent will be based on the apartment size. For Section 8, your rent will generally be 30% of your adjusted gross income with some exceptions. Your caseworker will explain the rent calculation to you in further detail.

7. I applied for Housing. How long will it take to get a response to my application?: An application is normally processed and placed on the waiting list within 5 to 10 business days. Once your name nears the top of the list, you are screened, determined eligible, and offered a unit. It is extremely important to keep the Housing Authority informed of your current address and phone number.

8. How do I find out my status on the Public Housing or Section 8 waiting list?: Come into the main office with a picture ID. Waiting list numbers will not be given out over the telephone.

9. I am single, do I qualify for public housing?: Yes, the Housing Authority recognizes singles as a family unit. However, certain programs and properties have specific eligibility requirements.

10. What documents must I bring with me to apply for housing?: Applicants must bring social security cards and birth certificates for all household members. In addition, a picture ID for each family member 18 and older is required. All family members 18 and older must sign the application.